We all have ‘those days’ when everything seems to be off–-we wake up cranky, the traffic is a mess, our work load is overwhelming, and we just can’t seem to catch a break. We’re on edge and feel like the only way to survive the day is to turn on grumpy mode and scowl at anyone who comes our way. But days like those are few and far between –-at least they should be.
A week ago, I phoned a woman in attempt to pleasantly resolve an error that was made on her behalf. Before I could get a word in, she snapped and started to take swings at me with her words. My eyes widened and my jaw literally dropped. I was taken aback by her arrogance which was not only appalling; it was 100 percent unprofessional and uncalled for. I took a deep breath and waited a few seconds before responding to her, then ended the conversation saying, “Thank you, and do have a good day.”
The situation baffled me and I kept trying to wrap my head around her unwarranted attitude. The only possible reason I came up with, was that she was perhaps having one of ‘those days’, so I decided to let it go and move on.
Yesterday however, my friend phoned me after speaking with the same woman about an unrelated matter.
“What is that woman’s problem?” she burst out in disbelief.
I snickered, knowing exactly who she was referring to.
“I’m guessing she was mean to you too?”
“Yes! What the hell!”
From the looks of it, the woman was not having one of ‘those days’; actually there’s a very high possibility that’s her everyday attitude. I try my best to have compassion for such people because I know no one was born angry at the world. I empathise with her that perhaps “circumstances made her what she is”. But is that famous line a plausible justification or a poor excuse for having a bad attitude?
My question to you is: what is your tolerance level for people with bad attitudes? And, how do you respond to situations like mine?
Comment below and let me know what you think.
Smile! Life is better when you’re laughing!
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